American Express owes much of its success to its highly engaged workforce. Employees are consistently and publicly recognized for exceeding customer expectations and living company values. Every month, Sr. Vice President and General Manager Doria Camaraza pays tribute to its most inspired employees, thereby reinforcing corporate values and boosting morale and productivity.

Interviews by Chester Elton, thecultureworks.com. Story composed by Christopher King, endless-echo.com. Shot and edited by Christopher King, Endless Echo. Transcript by Jess Nell, Endless Echo. Logo animation by Ross Charnock, Endless Echo. Music (“Wayfarer”) by Simon Wilkinson, thebluemask.com. “Jackpot” under license from audiomicro.com. Pop City 829 under license from stockmusic.net.